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Consumers as well as business buyers want to purchase any time, any place, and anyway they want. And their habits are changing, particularly in the wake of Covid-19. In partnership with leading Commerce platforms (Adobe, SAP, Salesforce) and Zuora, IBM delivers an Intelligent Commerce differentiated offering that equips businesses with an omni-channel commerce solution that helps target and engage customers, providing consistent & context-driven experiences across every channel (online, in-store, mobile and beyond) at every moment for products, product-as-a- service subscriptions, and one time services and/or bundles of all of the above.
With the deployment of this solution from Zuora and IBM, you can maximize revenue generation opportunities by enabling seamless cross-sell and up-sell capabilities, including tailored recommendations and unique, personalised customer offers that include subscriptions and product sales. Supports B2B, B2C, & B2B2C business models on a single unified platform with a B2C-like buying experience.
IBM has been named by Forrester as top in Intelligent Commerce. IBM provides business user tooling to run business without being reliant on IT
United States
Eric Buss: Eric.Buss@ibm.com
Sara Carlson: saracarl@us.ibm.com
Eric Gutowski (Zuora-Adobe Partnership): eric.gutoski@ibm.com
UK
John Sullivan: JOHNSULL@uk.ibm.com
EMEA
Julien Bidet julien.bidet@ibm.com
France
Sebastien Durand: sebastien.durand@ibm.com
